Frequently Asked
Questions for E-Giving (Including PayNow)

Q: What Electronic offering options are available?

A: Changi Bethany Church currently accepts electronic offerings through PayNow and internet bank transfers. PayNow is a form of electronic banking service – it doesn’t need the payee’s bank account number, only the payee’s UEN or QR code to make payment to payee. Electronic offering, or “E-Giving”, is just another payment platform for the convenience of our congregation when contributing to our various Church ministries.

 

Q: What if I do not want to give using E-Giving?

A: You can still choose to give to our Church via cash or cheque offerings.

 

Q: Why is the church adopting E-Giving?

A: E-Giving helps to improve the productivity of our Church finance team by reducing counting and banking administration in relation to non-electronic offering methods, and also provide convenience to members of our congregation who are more savvy with cashless options. It also provides versatility to those who for various reasons are not able to be present for Church services (for instance, overseas travel), and yet wish to give electronically via PayNow or internet banking.

  

Q: Do I need to register for PayNow first before making an E-Giving?

A: Yes. Please refer to your respective bank to understand how to register for PayNow.

  

Q: How can I make E-Giving towards the various Church funds using PayNow?

A: For PayNow E-Giving, the Church has created an UEN and QR (Quick Response) code for all offering types.

UEN: T12SS0147D001

When using PayNow to give to the Church for each of the below-mentioned funds, please key one of the following codes (for ‘Worship Service’ and ‘Offering Type’) into the ‘optional reference’ field on the payment screen. If any amount received does not show these codes, or shows more than one code, the Church reserves the right to allocate your contribution as it deems fit.

 

崇拜

Offering
Category

Mandarin
Service

MS

Tithes

01

English
Service

ES

Building

02

 

 

使命宣言
Fund

03

 

 

感恩

04

 

 

Theological
Fund

05

 

 

外展

06

 

 

其他

07

 

Example:

If you are from 华语崇拜 and wish to make an offering to the Mission Fund, please input “MS03” in the PayNow input reference field.

 

Please note that we have decided not to publish payment details online in order to minimise the risk of phishing attacks. As such, please pick up an E-Giving Card (which comes with E-Giving instructions) from the Church that you can carry with you wherever you go. Instruction manual with QR code and UEN details can also be shared with you via SMS. In addition, the QR code will be flashed during Sunday services for tithings and offerings via PayNow.

 

Q: If I’m using E-Giving, what should I do when an offering bag comes around during service?

A: You can just pass the bag to the next person, or you can give an additional token sum.

  

Q: Where can I get a receipt for my E-Giving?

A: When you use a bank’s mobile app or an online portal to make a transfer, the system would usually send you an electronic receipt via email or SMS. However, should you wish to request a receipt from Changi Bethany Church, you may email the Church office to request for one, providing your PayNow details (with your name as per Bank Account).

 

Q: What if I accidentally send my E-Giving to the wrong recipient?

A: Every time you send money using PayNow, you will be asked to verify the name of the recipient (i.e. “Changi Bethany Church”) before confirming the payment instruction. If you are in any doubt as to the recipient, you should not confirm the payment instruction. In the unfortunate event that an amount is still sent to the wrong party, the Church cannot be held responsible.

 

Q: What is the maximum transfer limit per transaction?

A: The default maximum daily limit for most banks is S$1,000. This default limit can usually be changed.

 

Q: Which bank can I use for E-Giving?

A: For PayNow, the current participating banks are:

  • Citibank
  • DBS Bank
  • HSBC
  • Maybank
  • OCBC Bank
  • Standard Chartered Bank
  • UOB Bank
  • Bank of China
  • Industrial and Commercial Bank of China

If you are using electronic bank transfer, most banks should have this service.

 

Q: Who sees my E-Giving details?

A: Details of E-Giving only appear on the bank statements received by the Church finance staff. Only the finance staff have access to these statements.

                              All information stated herein is correct at the time of writing. Last updated: April 2020.

 

电子奉献(包括PayNow)常问问题解答

问:有哪些电子奉献选项可供选择?

答:漳宜伯大尼堂目前通过接受以PayNow 和银行电子转账的方式奉献。PayNow 是一种电子转账服务,无需收款方银行号信息,只需收款方指定的UENQR码即可转账。电子奉献为我们的会友提供另一个支付奉献的平台。

  

问:如果我不想使用电子奉献,有其他选择吗?

答:您仍然可以选择通过现金或支票奉献给我们的教会。

  

问:教会为何采用电子奉献?

答:电子奉献有助于减少处理现金与支票奉献的行政手续,进而提高教会财务部门的工作效率,也方便已使用电子支付平台的会友。同时方便因各种原因而不能亲身参加主日崇拜的会众(例如海外公干)灵活地奉献。

  

问:进行电子奉献之前,我需要先注册PayNow 吗?

答:是的。请咨询您的银行以了解如何注册PayNow

  

: 我如何用电子奉献方式注明我要奉献的项目呢?

对于PayNow 奉献, 您可透过UENQR进行奉献。 

UEN: T12SS0147D001
在使用PayNow 奉献时,请输入以下崇拜及奉献项目简称。若没有注明的话,教会将有权将您的奉献捐款纳入适当的奉献项目中。

 

华语崇拜

MS

英语崇拜

ES

奉献项目

十一

01

建堂基金

02

宣教基金

03

感恩

04

神学基金

05

外展

06

其他

07

 

例如:若您参加华语崇拜,要奉献给宣教基金,就可在Reference field输入MS03”即可。

请注意,为减少网上QR码被盗用的风险,我们决定不在网上发布QR码。 因此,您可向教会领取可随身携带的电子奉献卡(附加说明)。我们也会通过简讯与您分享有关详情。此外,也会在主日崇拜奉献时段,在荧幕上显示PayNow
QR
码供会众现场奉献。

 

 

: 如果我已使用电子奉献,在主日崇拜奉献时,我该如何?

答:你可以把奉献袋传下去,或给予额外象征性的奉献。

  

: 如何索取我的电子奉献收据?

答:当您使用手机银行应用程序电子转帐时,银行通常会电邮或发电子收据给您。若要教会发出收据,可电邮(changibethany@cbc.org.sg)至办公室提供您的PayNow详情如银行账户姓名等,办公室将会跟进。

  

: 如果我不小心将电子奉献发错给他人,该怎么办?

答:每次使用PayNow转账时,系统都会要求您在确认付款之前先验证收款人的姓名(即漳宜伯大尼堂)。如果您对收款人有任何疑问,则不应确认付款。若不幸汇款给了错误的收款人,教会将不承担任何责任。

  

: 每笔交易的最大转账是多少呢?

答:大多数银行的每日限额预定为S $ 1,000。通常可以更改此每日限额。如果您想改变每日限额, 敬请联络您的银行。

  

: 我可以使用哪家银行进行电子奉献呢?

答:目前,参与PayNow的有下列几所银行:

  花旗银行

  星展银行

  汇丰银行

  马来亚银行

  华侨银行

  渣打银行

  大华银行

  中国银行

  中国工商银行

若您是使用电子银行转,则大多数银行都应有提供此服务。

 

: 谁能看到我的电子奉献?

答:电子奉献详情仅显示在教会的银行结单。只有相关的财务人员才有权查阅审核结单。

                                         (上述的所有讯息在撰写本文时都是正确的。20204月更新。)

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